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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Whitter Frank

September 9, 2026

5  out of  5
rating by Whitter Frank
"Always an easy and breeze when working with the staff at State Farm. I got everything I needed right away and with no problems. It was a great quote compared to my previous company"
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Davis Roberts

September 4, 2026

5  out of  5
rating by Davis Roberts
"Mrs June was amazing she saved me a lot of money!"
We responded:
"Thank you so much for the 5 stars, Davis! We really appreciate your support. We are so glad June was able to help! If you ever need anything, feel free to reach out anytime. "
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Lady G

September 4, 2026

5  out of  5
rating by Lady G
"Just wanted to write a review about the exceptional service working with Lauren. She helped the process run smooth, quick, and efficient getting renter's insurance. I am very pleased with the communication and response time. I highly recommend."
We responded:
"Thank you so much for the 5 stars, Lady! We truly appreciate your feedback and are thrilled you had such a great experience working with Lauren! We also want to thank you for recommending our business and look forward to talking with you in the future!
"
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Misty Quesenberry

September 2, 2026

5  out of  5
rating by Misty Quesenberry
"Lauren was exceptional to work with! She made setting up insurance on our new vehicle seamless and hassle-free. She’s extremely responsive, efficient, and truly dedicated to securing the best possible rate. Highly recommend her services!"
We responded:
"Mary, thank you for taking time to post about your experience with our office and Lauren in particular. We are hearing quite a bit about the great job she does in transitioning people over to our office from previous insurer. Thanks for choosing us and we look forward to servicing you in the future!"
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Sarah May

September 2, 2026

5  out of  5
rating by Sarah May
"I cannot say enough good things about State Farm, especially Mrs. Lauren! She was absolutely amazing from start to finish and truly went above and beyond to help me. She was so kind, patient, and understanding, and she worked hard to save me as much money as possible while still making sure I had the coverage I needed. You can tell that she genuinely cares about her customers and isn’t just trying to make a sale. Mrs. Lauren made the entire process so easy and stress-free, and I am beyond grateful for all of her help. If you’re looking for someone who will treat you right, look out for you, and go the extra mile, I highly recommend Mrs. Lauren at State Farm! She is truly the best! ❤️"
We responded:
"Sarah, We really appreciate your 5-star review! Providing great service is always our goal, and Lauren sure is great at that! We thank you for taking time to say such kind things about our office and look forward to taking care of all your insurance needs!"
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Kimberly Davis

August 28, 2026

5  out of  5
rating by Kimberly Davis
"The staff are very friendly and professional. Ms June and Ms. Lauren are AWESOME!!!!"
We responded:
"Kimberly, we really appreciate you choosing us. I can't think of two better people to take care of our customers than June and Lauren! To paraphrase you" they are the best"! If you need ANYTHING, please let us know. Thank you!"
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Reese Fortenberry

August 22, 2026

5  out of  5
rating by Reese Fortenberry
"I had the pleasure of dealing with Ms Lauren on getting a quote for my vehicles and she did just that and was able to save me about $75 a month Ms Lauren was very professional but friendly at the same time I look forward to working with her as my contact with State Farm"
We responded:
"Reese, Thank you so much for the great review and we are thrilled we were able to save you money on your auto coverage! There's no doubt that Lauren is one of the best around at what she does and we are thankful to have her! We appreciate you choosing us to handle your insurance business."
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Shannon Jenkins

August 20, 2026

5  out of  5
rating by Shannon Jenkins
"Setting up my new insurance policy was quick and easy because June at Chris Irby State Farm Insurance Agency knew her business inside and out and was extremely helpful! I highly recommend this business!"
We responded:
"Shannon, we are really proud that you took time to say such great things about our agency in your review of us! We agree June is fantastic in her both her product knowledge and how seamless she makes the process of moving insurance from other carrier! We appreciate you choosing us. "
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Penny Baines

August 14, 2026

5  out of  5
rating by Penny Baines
"Worked with Lauren and she went above and beyond with everything. Great customer service and fast response time."
We responded:
"Hi Penny! Thanks so much for the kind words and great review! We try to make quotes as fast and seamless as humanly possible, and Lauren is the master of that! We appreciate you!"
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Joseph Watkins

August 13, 2026

5  out of  5
rating by Joseph Watkins
"Saved me a huge amount of money, as a young adult male it’s hard for me to find good cheap insurance. He made it super easy and gave me an amazing price! I’d recommend him to anyone"
We responded:
"Joseph, I really appreciate you using your valuable time to leave us such a great review. Forntunately for us, we have been extra competitive on our younger driver's rates. We look forward to assisting you further down the road!"
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Kenisha Anderson

August 11, 2026

5  out of  5
rating by Kenisha Anderson
"Switching our auto insurance to State Farm was a great decision! The process was easy and straightforward, Ms. Lauren was responsive, knowledgeable, made sure we had coverage to fit our needs and saved us money in the process. We definitely recommend."
We responded:
"Thanks so much for the amazing review, Kenisha! We really appreciate your support here in Pearl. Thrilled to hear that you were impressed by Lauren...we are too! Just reach out anytime if you need us - we’re here for you. "
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M Pate

August 10, 2026

5  out of  5
rating by M Pate
"Lauren is so sweet and helpful. She handled everything for me and got me some great rates."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know that Lauren made such a great impression on you! We look forward to taking care of your insurance going forward."
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Mary Walters

August 6, 2026

5  out of  5
rating by Mary Walters
"My husband, son, and i recently visited this office just making a general inquiry. however Ms. June got us squared away with a new policy w/ better coverage and a way better rate!! We absolutely appreciate the help, and understanding.. especially with our toddler! 🤣"
We responded:
"Mary, we appreciate you stopping by and choosing to do business with us! June is the best at helping assist customers wanting to move their business giving better coverage at a great rate. Thank you for leaving a great review of your experience with us!"
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Domonique Fletcher

August 5, 2026

5  out of  5
rating by Domonique Fletcher
"Hello my name is Marie Fletcher and I had the best experience switching my auto insurance today!
June At State Farm really gave me exceptional service… not only was she knowledgeable…she made it her priority to find the best price for me and my family!
If I had to sum up my experience today… AMAZING!
Once again Thank You June for excellent service."
We responded:
"Marie, thank you so much for the wonderful review! We are really proud of our customer service and are appreciative that you noticed and commented. Theres no doubt that June is one of the best around both near and far. we look forward to assisting you any needs you may have and are just a call away. Thank you!"
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Jimmy Cox

July 31, 2026

5  out of  5
rating by Jimmy Cox
"June Clements was outstanding. She was through, professional, knowledgeable, and timely with all information and question that I had."
We responded:
"Thanks for using your time to leave a great review, Jimmy! June definitely is great at her job and we are glad you commented. We look forward to assisting you in your future insurance needs and thank you once again for the kind words!

"
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Donna Pollard

July 15, 2026

5  out of  5
rating by Donna Pollard
"MS June was awesome. She helped me move coverage from one state to another. She said I could call on her anytime."
We responded:
"Thank you so much for the great review, Donna! we are thrilled you had such a great conversation with June. We look forward to taking care of your insurance business! "
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Chuck Jackson

July 14, 2026

5  out of  5
rating by Chuck Jackson
"Chris Irby’s staff assisted me get a great rate on my car and home insurance. Thanks to June for her patience in getting me set up. I used to have State Farm insurance and am glad to be back! Thanks again."
We responded:
"Chuck, thanks for the great review. We agree that June is fantastic to work with and one of the best to work with. We are also glad you are back and look forward to working with you again!"
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WAYNE WILLARD

July 14, 2026

5  out of  5
rating by WAYNE WILLARD
"Lauren Watts could teach classes on "customer service" I would give her 6 stars if I could! State Farm agent Chris Irby was recommended when I was recently shopping for auto insurance and Lauren was my first contact there. I was quickly taken by her knowledge, patience and professionalism. She listened to my needs and patiently quoted several ways to accomplish fulfilling my requests and saving me money at the same time. Once the auto insurance was complete, Lauren said, I can save you money on your homeowners too. My automobile and homeowners are now with State Farm, thanks to Lauren. My compliments to Chris Irby State Farm. customer service at its best."
We responded:
"Wayne, we are really proud of the service that Lauren provided and considering farming Lauren and her skills out for her customer service abilities. Thank you so much for the great review and for allowing us to service your business. We are thrilled to have you on board and will strive to do even better (if possible) than we did the first time for all future interactions!"
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Ana Urbano

July 10, 2026

5  out of  5
rating by Ana Urbano
"I’ve had a great experience with this State Farm so far. Lauren was able to help me get set up in less than 20 minutes! Definitely recommend."
We responded:
"Ana, thank you for taking time to leave such a great review! Lauren is top notch in helping our customers and we are thrilled you were pleased with her service. Thank you for choosing us!"
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Jayvias

July 10, 2026

5  out of  5
rating by Jayvias
"I had a great experience working with Lauren at State Farm. She was professional, knowledgeable, and took the time to answer all of my questions. She made the entire process easy to understand and made sure I had the coverage that best fit my needs. Throughout everything, she was responsive, patient, and truly showed that she cared about providing excellent customer service. I really appreciate all of her help and would highly recommend Lauren to anyone looking for an insurance advisor who goes above and beyond."
We responded:
"Jayvias, we really appreciate you leaving such a thoughtful and great assessment of your experience with Lauren and our office. the experience you had is what we hope to bring to each customer experience with our office. Thank you for allowing us to serve you and look forward to assisting with your insurance needs in the future!

"
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Terri Taylor

July 10, 2026

5  out of  5
rating by Terri Taylor
"I called Chris Irby‘s State Farm insurance company to get Insurance quotes on our two autos and our home

I had previously had our insurance with another company for 11 years. When it came up for renewal, I was presented yet again with another large increase in the price. I spoke to my insurance agent and asked if they could shop around to get me some better quotes the girl at that Agency said she would but she was so busy she would get back to me the following week. After eight days I hadn’t heard back so I called again and she was able to get back to me two days after that with the new quote from a new company.

At that point, I decided I needed to shop around so I called Chris Irby‘s State Farm insurance company and was directed to Lauren. I gave her all of my information and she got back to me within the hour with the new insurance policy quotes. Lauren was so helpful and knowledgeable and explained all the details about the policy. Lauren was a pleasure to work with and I’m so happy to be with State Farm. Thank you, Chris and Lauren!"
We responded:
"Wow, Teri! what a great review! We really appreciate you taking the time to leave such glowing review for our business. Lauren is definitely a huge asset for our agency and we couldn't be more pored to have her here. Thank you for allowing us to take care of your insurance needs!

Chris "
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Leslie Ali

July 10, 2026

5  out of  5
rating by Leslie Ali
"Lauren was so very helpful and made the process of changing insurance very easy and I am satisfied with everything."
We responded:
"Leslie, thank you so much for your 5 star review! We agree that Lauren is very helpful in making the transition go smoothly. We appreciate your business and look forward to helping you in the future."
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Jimmy

July 8, 2026

5  out of  5
rating by Jimmy
"Was calling around getting quotes due to my previous insurance going up every time I renewed. State Farm was the first number I called. I had used them many years ago and wanted to go back to something local an actual building I could walk into and talk to someone in person not just on the phone. Called other places after State Farm but no other place could come close to State Farm’s rates. June was the lady who answered the phone when I first called and who I saw when I walked in their physical location. Both times she took time to explain everything and go through the process without taking our whole day up. Would recommend due to not only the low rates but also the easiness of the process to sign up."
We responded:
"Jimmy, we really appreciate you checking with us! Thank you for the great review and we really pleased we could help. If you should ever need anything else, remember that we are here. Once again, thank you for the great review!"
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CAMESHA Banks

June 29, 2026

5  out of  5
rating by CAMESHA Banks
"June, was very very helpful. She explained everything clearly for me to understand.. Love the customer service!!.."
We responded:
"Thank you for the amazing review, CAMESHA! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at with June. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lynne Moorman

June 23, 2026

5  out of  5
rating by Lynne Moorman
"June was very helpful with getting us better coverage at a lower price. I appreciate her fast and knowledgeable responses."
We responded:
"Lynne, it is a pleasure to hear what a wonderful experience you have had here with June! We appreciate you taking time to leave such a great review. We look forward to serving you in the future!"